Grainger reviews

4.0

81% would recommend to a friend

(4,997 total reviews)
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DG Macpherson

87% approve of CEO

80% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Jul 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Profit Sharing, People, and Strong Stable Company. This may not be enough if the Sales Staff continues to lose more money while selling 25% more.

Cons

Too many "hidden" announcements after the fact. Too much left on the plate for the Sales Associate to hold up the organization. Sales Staff the only department in the company to have flexible and UNFAIR financial burdens. Sales Staff being cheated out of commissions/bonuses year over year. Compensation plan changes now every 6 months. Prices are getting a bit too high for the "savvy"customer.

3.0
Nov 8, 2018

Major Changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive comp, great inventory, good people, good technology.

Cons

Constant change! Terrible strategy! Customers are just numbers! People completely disposable, very siloed departmentally!

1.0
Feb 16, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

Pay is not bad, given laptop and ipad to do your job.

Cons

Company in turmoil, prices out of whack, branches closing. Difficult to be competitive in the market

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Grainger Response
8y
Thanks for the review. There's no question we've been through some pretty extensive changes in recent years. That said, we improved each quarter in 2017 - and we're feeling good about the company's direction.
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Glassdoor has 5,299 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.