Grainger reviews

4.1

81% would recommend to a friend

(4,994 total reviews)
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DG Macpherson

87% approve of CEO

80% positive business outlook

Grainger has an employee rating of 4.1 out of 5 stars, based on 4,994 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Jan 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Team is friendly. Customers like working with you.

Cons

Fake Goals, they cant tell you how they are made up. You can work hard for 6 months and do great, then they just increase your goal so you break even on the year. Management then acts like they dont know the deal and blame you. Very common.

2.0
Dec 11, 2012

Going down hill..FAST!

Recommend
CEO approval
Business Outlook

Pros

The only thing that is left is Profit Sharing

Cons

They don't care about the stores/counters anymore, we have lines of people but no employee's to help them. All the old time outside sales people have left, We even lost a few great managers because they were tired of playing the Grainger game. We have lost many internal employees, but that is kept quiet and they are not replaced. Everything is a secret, but employee's find out other ways, They treat up like we are stupid, tell us what to say and how to say it like robots.

3.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Grainger has a great people and resources to help you bring value to your customers. The benefits are good and for a distributor, they are great at what they do. Back orders and mis-shipments are an anomaly.

Cons

Change is abound on a regular basis so you better roll with it. Opportunities for advancement in sales are very few and far between. The company is heavily metric driven so you have to perform across all categories or management will find something to ding you on. It seems that Grainger is always trying to find a why to shape sales behavior by the incentives offered. The company is very goal driven and you judged fairly and sometimes unfairly due to your invididual performance to goal.

Viewing 517 - 519 of 4,994 Reviews

Glassdoor has 5,296 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.