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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,975 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Oct 8, 2017

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good sales position if you like building long term relationships with your customers.

      Cons

      1. Sales compensation plan - The house always wins! Continual adjustments to the variable compensation plan that impacts your ability to earn bonus. 2. Below industry salary and no cost of living adjustments based on geography. 3. Territory's are not created equal....it's a roll of the dice if you happen to get a productive territory....which ultimately will impact you ability to earn variable compensation.

      3.0
      Oct 8, 2017

      Hard working account managers live comfortably

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very few reports, spreadsheets, presentations requested. Easy company to sell for. Meet with customers, they buy, repeat. That simple. Amazon obviously impacts Grainger's overall sales but should have minimal impact in large accounts where 99% of customers understand the value a competent account manager brings. Keep in mind that if you aren't getting all the business, a local competitor or an MSC/Fastenal is getting it. Winning categories gets easier after a year in front of the customer. Customers want to see if you're going to stick around before they give you meaningful run-rate business.

      Cons

      Keepstock is a great product to sell however sales force is losing faith in it because the organization is being hacked to bits by the corporate office. Even highly profitable Keepstock accounts are seeing hours slashed, visits slashed, etc. The Salesforce.com movement is overall good for business and never bothered me, however for some older sellers who specialize in relationships and customer time, the data entry could take longer because of computer skills and Iphone dexterity.

      3.0
      Aug 26, 2017

      Easy to burn out

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, 401k, generous vacation time. Decent base salary. Great co workers

      Cons

      Too much admin work....cannot successfully complete work in less than a 10 hour day. Pressure to meet goals.

      Viewing 55 - 57 of 4,975 Reviews
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      Glassdoor has 5,276 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.