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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,985 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      1.0
      Feb 10, 2018

      Would not recommend working there

      Warehouse associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits and profit sharing

      Cons

      They have forgotten that employees are their greatest asset. They follow a rulebook to the letter for employees but don't manage themselves by it. Threatened to fire me over an accident because a supervisor didn't report it even though it was reported to them because they would have risked not making their 2 million hours w/o a lost time accident. The accident was caused by a drink employee and a forklift that was faulty but told to use or get written up.

      3.0
      Dec 12, 2017

      From first startup to two years later

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Grainger when they first introduced the Inside Sales position to San Antonio. There were a lot of promises made on what to expect and over the next two years, a lot came through, and many fell through. Every change has been for the better in the long run. Commission, metrics that matter, smaller teams for better management, etc. Another review on here said it was $600 for 100% commission reach, when I left, it had been raised to $950 . I stuck around for so long for having a great book of business, and whenever there was a company change for the worse, by next quarter, whatever it was had changed anyway. They are STILL figuring out how this new position within Grainger can work the best and are STILL figuring out ways to gauge success of it. There is actually great visibility to people higher up on the food chain from Chicago, they were always walking around the building every month or so.

      Cons

      -It's a temporary position unless you want to move to headquarters in Chicago b/c there really isn't a pathway to move up. - If you have a bad book of business, you are stuck with it forever - Metrics change every quarter. If you do well on say call times, next quarter it won't matter b/c now they only care about quality connections. - High turnover, on all levels. In two years, we went through 3 Managers. - It's difficult to make real money here with the goals set for commission - They do not have a system to clean up or better the book of business you are auto assigned to. - Weak contests/motivational incentives

      Viewing 130 - 132 of 4,985 Reviews
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      ReviewsGrainger reviews

      Glassdoor has 5,287 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.