Grossly UNDERPAID position
Pros
The benefits are VERY good - there's a wide range of options to choose from. There is the potential to be a fully Remote employee after 6 months. The training process is VERY thorough. There is an abundance of job aides and assistance available to help guide the employee to perform the job successfully and serve the customer well; one is always well supported to make the best decision for both Grainger and the employee.
Cons
The pay scale for this position is VERY LOW and incongruent to the amount of work/energy/time/knowledge/skills needed to perform well at this job. This is the most challenging/difficult job I have ever had and yet it is the lowest salary I have ever received. I have never felt so undervalued as an employee as I do here in this role.