Grainger reviews

Favoritism on the childish level is what you will experience working here as a minority. Racist subliminal comments made throughout my time at Grainger. People loosely choose what they want to do all day playing around, and throw the hardworkers under the bus! No team work! Toxic environment! Childish manager and leads ect...!!

*If given a good book of business you thrive if your book of business is not set up correctly then you run into issues daily which leads to customer frustrations and drop in sales. *Accounts are not integrated correctly with customer systems which leads to sales issues and customer frustrations. *Emails and text messages are not taking into consideration as interactions with customers however most customers prefer email since most customers are working on the job. Very out of date with how customers like to interact. *Managers are not prepared for role nor read sales governance to know how to help sellers get paid resulting in outside sellers able to steal money from inside sales. *No room for growth and they sell the employee overturn as promotions for other roles when they actually just need to fill the position and move people around to look like promotions. *Managers are promoted to other positions/roles when there is conflict other than firing them even when they have HR complaints about them. *Company as a whole treat inside sales department horrible and as the lowest of low when this department makes the most money for the company. *Compensation for the amount of work they require if you. *This is a glorified call center with more focus on the dials and mins vs. sales *When I first started this position I was told I would be able to manage my own business but in actuality call blocks are required and focuses are not focused on the customer. *Hybrid schedule for a position we sell virtually to our customers.