Grainger reviews

4.0

80% would recommend to a friend

(4,988 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Mar 7, 2023

Good Pay, Long Hours, Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are good. If they weren't people would be running from this org.

Cons

Highly toxic culture that promotes based on personal, and cultural, biases: some of the objectively worst performers get promotions to levels far beyond their abilities. Senior leadership will force you to do things that hurt the business to satisfy their egos Having had the right previous employer counts for more than results or aptitude, and people from those backgrounds are hired in at at least one level beyond what is warranted, sometimes two.

1.0
Nov 2, 2022

Horrible experience

Recommend
CEO approval
Business Outlook

Pros

-retirement plan - pto - pay

Cons

Unfortunately had a manager who harassed and bullied me I had to report to HR where my claims were substantiated but they not only shared my complaint with my manager who talked to me about my complaints but also made me continue to work with said manager unless I wanted to go into a completely different field outside on finance

1.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Met some really nice people.

Cons

Back to back calls from start to finish. No wrap up time in between calls. Expected to do the job of several departments ( product search/accounts payable/sales) Like any call center job they frown upon going to the bathroom. I once had a supervisor tell me I had to get a doctors note to go to the bathroom. Most managers are outside hires and have no clue how they system works or what we actually do. Like any place in life you will find good and you will find bad. In my experience the bad outweighs the good at Grainger.

Viewing 277 - 279 of 4,988 Reviews

Glassdoor has 5,290 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.