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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,989 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      1.0
      Sep 15, 2021

      Super busy the entire shift so your day goes by fast.

      Customer order filler p i e operator (cherry picker)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good but definitely not the best.

      Cons

      Prospective employees: When I first started here I was wondering why their turn over rate was over 50% but after being subjected to incompetent management that picks and chooses what rules/policies to enforce and against whom I can see why, I exceeded my monthly goal during my tenure but never got acknowledgment from any member of management but the moment I made TWO errors out of the 12,000 plus tasks that I completed, management was quick to acknowledge that and in a condescending manner. Work life balance is not possible here as the turn over rate is so high that they subject you to mandatory over time so depending on the shift you can start as early as 8 AM and stay as late as 10 PM. Their attendance policy is enforced depending on the supervisor and every employee is subject to more slack than others depending on the supervisor. Overall the job itself is easy but it definitely has its drawbacks.

      1.0
      Nov 16, 2020

      Not for true seasoned sales professionals

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reputation in the market for product distribution and product line breadth/depth

      Cons

      Most severe micromanagement in corporate America Reputation for highest prices Unreasonable expectations followed by constant pressure at this position Size and scope of offerings cause systems and procedures to counter each other and cause inefficiency.

      3.0
      Nov 3, 2020

      Take away your pay and add more on responsibilities

      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical and PTO are good, work at your own pace.

      Cons

      They took away our sales commission because of the pandemic even though the company grossed millions. They do not care about inside sales although that division is consistently on top with sales. Its baffling to see a company take away your commission and then pour salt in the wound by adding more responsibilities and to top it all off they added KPI's to track your monthly progress with the hopes of getting a "potential" bonus payout at the end of the year that is not even guaranteed. I really liked working here but they showed their true colors and are not for the employee. They stopped letting us sell "pandemic" items to our customers because they were needed more by the hospitals, now they are sitting on an overstock that they cannot get rid off. Some of the decisions they make usually makes no sense at all.

      Viewing 283 - 285 of 4,989 Reviews
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      Glassdoor has 5,291 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.