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      Granicus

      Engaged Employer

      Granicus reviews

      2.8

      38% would recommend to a friend

      (493 total reviews)
      avatar

      Mark Hynes

      44% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Granicus has an employee rating of 2.8 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 23% below average for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      493 reviews
      1.0
      Apr 15, 2025

      Toxic Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Granicus leadership believed in remote work, even after Covid. They did not enforce employees to return to a physical office space.

      Cons

      401K does fully vest until after 2 years of employment; which is a red flag, especially as there are constant layoffs in the workplace. Employees are primarily let go from acquisitions, or positions to being outsourced outside the U.S. This was more apparent especially after the Rock Solid acquisition in late 2022. Granicus leadership avoided and sometimes denied this issue, as it was apparent they were replacing U.S. positions. I currently work at another govTech company and I can say that my experience at my new company is exponentially better than at my time at Granicus. I did not realize how much more transparent the new company was, especially when it came to the financial stability of the company, and addressing any difficult topics such as layoff, political climate, etc. Additionally, I feel more supported in professional and career development, versus at Granicus there was none at all.

      avatar
      Granicus Response
      1y
      Thank you for sharing your experiences and feedback with us. The dynamic nature of change, whether through an acquisition or onboarding new team members, can feel disruptive. As we continue to evolve our global organization, we are committed to supporting team members and their well-being while advancing professional development opportunities. Your insights were shared internally, and we thank you for your contributions at Granicus during your time with us.
      2.0
      Sep 6, 2022

      Management totally detached from what goes into closing business

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent culture outside of the sales organization - Decent existing customer base

      Cons

      - Management focuses on metrics that have absolutely no bearing on closing business. - Management has total lack of respect for sales reps, you will be last to find out about major product changes that impact your pipeline and no plans will be in place to recover lost business - Total lack of sales enablement culture from support teams, processes to get deliverables to customers take days / weeks in which you lose credibility w/ customers - Management's idea of process improvement is breaking / complicating the CRM system and giving it a snazzy name. - Aging product lines with minimum investment on an annual basis becoming uncompetitive in marketplace - Company's lack of coherent customer support / success plan and aging products have hurt reputation across customer base - Pay and compensation packages uncompetitive for tech in general

      1.0
      Aug 2, 2019

      Not sales friendly, poorly run, high turnover

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked the guys on the sales team and our immediate managers. That's it

      Cons

      Beware Sales People: They will quote you OTE, but they don't pay OTE like normal tech companies. I actually had to explain what OTE means and then they explained the way they pay. The way they pay OTE is.... you will hit your OTE if you hit your quota and overachieve. FYI; less than 20% of the reps hit quota and the majority of them were on the Fed team. State and local reps rarely make quota. So in the end you won't make anywhere near your OTE. I was over quota for the year and didn't come close to making my OTE number. In addition the operational part of Granicus is dysfunctional and can cost you deals and no one is held accountable for mistakes. I don't know a rep that is happy there and most are biding there time before they quit.

      Viewing 10 - 12 of 493 Reviews
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      ReviewsGranicus reviews

      Glassdoor has 506 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.