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      Granicus

      Engaged Employer

      Granicus reviews

      2.9

      39% would recommend to a friend

      (493 total reviews)
      avatar

      Mark Hynes

      45% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Granicus has an employee rating of 2.9 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      493 reviews
      5.0
      Oct 9, 2017

      Great mission helping use technology for civic engagement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great mission, smart and talented people, wonderful downtown location, a company that invests in its employees first (and also lots of company events, breakfast in the office on Fridays, beer and wine always on-hand).

      Cons

      Could re-double efforts to focus on the mission - helping government and helping citizens interact and engage with government.

      5.0
      Sep 25, 2017

      Great company managing transition

      Senior customer support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. VERY Talented workforce -- Smart, ethical and talented people. 2. Strong management (mostly) -- Good managers are always sporadic, but in general there is a strong, dedicated management team at Granicus. 3. A wealth of productivity tools and applications -- Strong team productivity due to efficient use of the best productivity tools and applications. Atlassian, Zendesk, Slack, Salesforce, etc. 4. Open, inclusive environment -- all POVs are welcome and valued at every level of the company 5. Comprehensive HR team -- Not just HR admins. managing paperwork, the Granicus HR team are dedicated employee advocates at their core. 6. Strong operational processes in place -- There are established, successful processes and protocols that keep most things moving efficiently. 7. Strong technology leaders on Operations team -- The technology and product teams have the best leaders in the Twin Cities technology community.

      Cons

      All cons revolve around the GovDelivery acquisition and merger with Granicus. Changes that come with big moves can introduce feelings of uncertainty, fear, disappointment due to management changes, new policies, procedures... a longing for the days of yore, but for those who like challenges and finding new opportunities, who can muster through some of the inherent challenges of a merger, it doesn't really have to be a con.

      3.0
      Sep 25, 2017

      Pivotal time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart and enjoyable coworkers, direct managers are generally good from what I've experienced, lots of teams are growing and maturing so there's a lot to learn and a lot you can choose to take on and excel at if you're motivated. Teams are growing and changing a lot so you get to play a part in shaping your team a good bit which is a big win in building a place you like to work day to day.

      Cons

      The merger has been tougher than expected, especially for teams that have already been pushed together. Leadership is so busy with hitting their numbers they're mostly absent from day to day all together. After years of having really engaged and personal leadership, it's culturally a big shift to never hear a peep from anyone with a c-level title outside of formal presentations once a quarter. Also, HR has gone from a friendly and helpful partnership to stressed out and borderline adversarial with employees which is a shame and affects how I feel about working at the company.

      Viewing 145 - 147 of 493 Reviews
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      ReviewsGranicus reviews

      Glassdoor has 506 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.