Graybar reviews

3.4

49% would recommend to a friend

(1,264 total reviews)
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Kathleen M. Mazzarella

60% approve of CEO

56% positive business outlook

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great long term retirement benefits. Employee owned, stock program, dividends, profit sharing. Great people. Great managers.

Cons

Lower pay. Difficult to level up the way it’s structured. You can very easily get stuck in a low paying position without a lifeline to get out, especially if you are good at what you do and needed in that position. Right place right time is more important than ever. Lower end of pay scale made up for with long term retirement benefits, lack of operations/customer service/inside support for outside sales reps. As an outside sales rep I spend my days at my desk entering orders and quotes all day. Wasn’t always like this.

1.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Not much to say about pros I guess the only thing I can say is the non-managerial coworkers are nice.

Cons

There’s so many things wrong with Graybar Raleigh I’m not even sure where to start. Management is horrible I can’t stress that enough. The training is nonexistent I know the company is going to come back and say that they is a training period but it’s a lie, they have a supervisor who does everything there and teaches you but while she’s sitting with you “teaching” she’s pulled in 55 different directions So you’re not learning much and when you make a mistake down the road she swears she taught you that particular something although I’m not sure how she remembers she did when she’s being pulled in 55 directions. So many people left there that I had to do the job of five people and promises were made about raises and promotions and then when that time came they didn’t fulfill their part of the deal, this place is the most unethical place I have ever worked at in my life. The customer service team there is so talented and dedicated but aren’t utilized (or respected) to their capacity due to the customer service managers incompetencies. They have to wear so many hats there ! They have to fill in on the counter whenever the counter people are on vacation, out sick or at lunch. They have to be the receptionist so the phone rang all day long so you were interrupted all day long. Lot of work with VERY little pay! All in all it’s about how much money the company can make for the company and not for the little guy!!

2.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Employee owned, bonuses, profit sharing, dividends

Cons

low pay, low raises, lack of promotions

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Graybar Response
3y
Thank you for leaving a review. We are sorry that you did not find your experience with us to be totally satisfactory. We encourage all our employees to take opportunities, such as during mid-year and annual performance discussions, or during routine catch-up meetings, to discuss their career goals with their managers. We will be working on more materials to help both employees and managers navigate these conversations so that employees are able to take steps towards advancing their careers.
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Glassdoor has 1,310 Graybar reviews submitted anonymously by Graybar employees. Read employee reviews and ratings on Glassdoor to decide if Graybar is right for you.