Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,310 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 49% of employees would recommend working at Graybar to a friend and 56% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Graybar?

49% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (95) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (59) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Great Benefits and family like atmosphere." ((in 214 reviews)); "Great people and atmosphere." ((in 81 reviews)); "Branch culture is great." ((in 32 reviews)); "A lot of great coworkers" ((in 25 reviews)); "You do not have to work weekends ever good work life balance" ((in 20 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 108 reviews)); "Low Pay and doesn't increase every well with inflation.....Living pay check to pay check!" ((in 107 reviews)); "No training from management" ((in 41 reviews)); "Low salary makes it hard to not look else where" ((in 30 reviews)); "Some managers have outdated styles (also getting better)." ((in 23 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Dallas , Orlando , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

Graybar reviews

3.4

49% would recommend to a friend

(1,264 total reviews)

Kathleen M. Mazzarella

60% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews

5.0

May 11, 2022

Graybar

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great community in the office

Cons

Industry can take a while to understand

Graybar Response

4y

Thanks for leaving a review. We are happy to hear you are enjoying it here. We do agree that there can be a lot to learn about the distribution industry, but it's so rewarding! We do our best to provide lots of options for learning and development to help our employees keep their skills sharp.

4.0

May 11, 2022

Great work culture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits and retirement structure.

Cons

Hard to continue to move up through company.

Graybar Response

4y

Thank for your leaving a review. We will look more into the idea of growth/career plans. It's possible here at Graybar to move up and around from different groups or departments, but for those wanting to follow more "traditional" paths it may be helpful to illustrate them and provide ideas for what they can do to make those moves happen.

3.0

May 8, 2022

Little Opportunity for Advancement

Customer service representative (csr) iii

Recommend

CEO approval

Business Outlook

Pros

Graybar is employee owned and they offer many benefits including stock options and profit sharing

Cons

The management is terrible and inconsistent between departments. In the comm/data department in Raleigh CSRs are treated as dumping grounds and are not valued and respected.

Graybar Response

4y

Thanks for leaving a review. We do have a training program for new sales representatives that teaches them our sales process and provides tools and resources for their roles. This particular program has been around since 2014 and has trained well over one thousand new sales representatives. We are sorry you felt like you were not valued here. As an employee-owned company, our employees are the key to our success and we strive to create a working environment where everyone feels valued and like part of the team.

Viewing 880 - 882 of 1,264 Reviews

Jobs at Graybar

Customer Service Representative

Zone/Service Center Warehouse Material Handler

Customer Service Representative

Customer Service Representative

Customer Service Representative

Graybar

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