Is Graybar a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Graybar have rated their employer with 2.8 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of Graybar employees being 3.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at Graybar now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Graybar .

Does Graybar pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Graybar with 2.8 out of 5 stars based on 33 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Graybar.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (96) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (60) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Great Benefits and family like atmosphere." ((in 209 reviews)); "Great people and atmosphere." ((in 81 reviews)); "Branch culture is great." ((in 34 reviews)); "A few of the coworkers were nice" ((in 24 reviews)); "You do not have to work weekends ever good work life balance" ((in 23 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 109 reviews)); "Low pay but they send recent college grads all over the country for “training” where they basically just party." ((in 99 reviews)); "No training from management" ((in 43 reviews)); "Low salary makes it hard to not look else where" ((in 31 reviews)); "Some managers have outdated styles (also getting better)." ((in 25 reviews))

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Graybar

Graybar Customer Service Representative CSR reviews

2.8

9% would recommend to a friend

(33 total reviews)

Kathleen M. Mazzarella

5% approve of CEO

5% positive business outlook

Ratings by category

3.2

Work/Life balance

2.8

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.2

Culture & values

2.2

Career opportunities

Customer Service Representative (CSR) employees have rated Graybar with 2.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Graybar is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

33 reviews

3.0

Aug 29, 2023

CSR Review

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Laid back, friendly people, M-F, and benefits.

Cons

Pay, management, no urgency to promote, training is pretty much nonexistent.

3.0

Aug 22, 2023

Nice Benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Nice Benefits during my time here

Cons

Managers let people get away with doing practically nothing. No training from management

2.0

Aug 15, 2023

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Large Company with a vision for expansion

Cons

Large company that does not reward hard work

Viewing 16 - 18 of 33 Reviews

Jobs at Graybar

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Graybar Customer Service Representative CSR reviews

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