Question 1

Is Groupon a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Groupon have rated their employer with 3.8 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of Groupon employees being 2.8 out of 5 stars. Search open Customer Service Representative CSR Jobs at Groupon now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Groupon.

Question 2

Does Groupon pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Groupon with 3.3 out of 5 stars based on 39 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Groupon.

Question 3

How happy are Customer Service Representative CSR professionals working at Groupon?

Accepted Answer

49% of Customer Service Representative CSR employees at Groupon would recommend their employer to a friend. This rating has increased by 218% in the past 12 months. Customer Service Representative CSR professionals have also rated Groupon with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.3 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Groupon?

Accepted Answer

Customer Service Representative (177), Account Executive (139), Software Engineer (130), Account Manager (121), Sales (74), Business Development Manager (61), Business Development Representative (BDR) (60), Manager (47), Inside Sales Representative (45), Merchant Development Representative (45), Customer Support Representative (43), Sales Representative (41), Customer Service Representative (CSR) (39), Senior Account Executive (38), Senior Software Engineer (35)

Question 5

What are the pros of working at Groupon according to real employee reviews?

Accepted Answer

"Great people and very international" ((in 430 reviews)); "Great Culture and as long as you perform well you can pretty much be your own boss and do anything you want." ((in 354 reviews)); "Good work life balance and remote/hybrid" ((in 202 reviews)); "Good benefits (would be great with 401k match and more tolerable work envt)" ((in 117 reviews)); "Salary and Work environment are good." ((in 98 reviews))

Question 6

What are the cons of working at Groupon according to real employee reviews?

Accepted Answer

"management was poor and micro" ((in 328 reviews)); "Pay is low unless you're one of the chosen high ups and politics has everything to do with being chosen." ((in 145 reviews)); "I have had 4 different managers and 3 different DSMs in 8months so nothing and no one is consistent." ((in 113 reviews)); "Senior Leadership and Technology is poor" ((in 111 reviews)); "Upper management seems disconnected with our day" ((in 69 reviews))

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