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Groupon

Engaged Employer

Groupon Customer Service Representative CSR reviews

3.8

49% would recommend to a friend

(39 total reviews)
avatar

Dusan Senkypl

52% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.1

Work/Life balance

2.7

Career opportunities

1.8

Senior management

Customer Service Representative (CSR) employees have rated Groupon with 3.8 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Groupon is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

39 reviews
4.0
Jan 18, 2024

Good place to work

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Great people around to work with.

Cons

All of of layoffs and unnecessary tracking of employees is negative. When the employees available at a ping I feel there no need to implement scheduling.

Viewing 13 - 15 of 39 Reviews
Related searches: Groupon Customer Service Representative (CSR) jobs | Groupon Customer Service Representative (CSR) salaries | Groupon benefits | Groupon Customer Service Representative (CSR) interviews
Groupon reviewsGroupon Customer Service Representative (CSR) reviews

Glassdoor has 5,050 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.