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      Groupon

      Engaged Employer

      Groupon Customer Service Representative CSR reviews

      3.8

      49% would recommend to a friend

      (39 total reviews)
      avatar

      Dusan Senkypl

      52% approve of CEO

      54% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Work/Life balance

      2.7

      Career opportunities

      1.8

      Senior management

      Customer Service Representative (CSR) employees have rated Groupon with 3.8 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Groupon is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      39 reviews
      1.0
      Apr 2, 2024

      WORST COMPANY

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can take leave whenever there is availability.

      Cons

      Overload work and gives warnings/termination if not achieved. Performance is considered weekly and not monthly. If they open their mouth it will be warning only and no feedbacks. They make you work hard and end of the day there will be no hike. Good hike will be provided for people who stick for long time or threaten to leave the job. Carrier Growth is very slow. There will be rotational shifts.

      Viewing 10 - 12 of 39 Reviews
      Related searches: Groupon Customer Service Representative (CSR) jobs | Groupon Customer Service Representative (CSR) salaries | Groupon benefits | Groupon Customer Service Representative (CSR) interviews
      Groupon reviewsGroupon Customer Service Representative (CSR) reviews

      Glassdoor has 5,045 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.