Guardian Life Customer Service Representative CSR reviews

Metrics keep getting tighter, they can be slow in getting updates and feedback to you, and sometimes dogpile you with things you did wrong all at once rather than addressing them at the time they occur.

Management is awful, extremely critical and nit-picky. They watch you like a hawk. You can only really get up from your desk 3 times in the entire work day. Customers are also awful, demanding and unreasonable. Half of the people that were hired with me quit within two months.