Does Guidebook pay their employees well?

According to anonymously submitted Glassdoor reviews, Guidebook employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Guidebook. This rating has been stable over the past 12 months.

How satisfied are employees working at Guidebook?

75% of Guidebook employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guidebook 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Guidebook?

Account Executive (4) , Software Engineer (4) , Account Manager (2)

What are the pros of working at Guidebook according to real employee reviews?

"I met some awesome people at Guidebook, many of whom I kept in touch with after I quit." ((in 21 reviews)); "It's crazy how great everyone is at their job and so eager to help out others at the drop of a hat." ((in 9 reviews)); "Sometimes I feel like working out of SF and going out afterwards with coworkers, which is nice" ((in 7 reviews)); "Amazing work life balance, very supportive of wellbeing and mental health" ((in 5 reviews)); "The leadership is accessible, humble, and attentive." ((in 5 reviews))

What are the cons of working at Guidebook according to real employee reviews?

"There's also dating between upper management if you didn't think things could get messier." ((in 5 reviews)); "Low pay" ((in 4 reviews)); "First off, I just wanted to say that I find it ridiculous that all the fake / planted reviews that have gone up specifically mention how great the pay is, and how it’s not only market rate but" ((in 3 reviews)); "no transparency" ((in 3 reviews)); "This is on the up and up, but communication can always use improvement." ((in 3 reviews))

What are employees saying about Guidebook layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Guidebook layoffs and their outlook for job security at Guidebook in 2026.

What are the top reviewed Guidebook locations?

San Francisco , Palo Alto , Raleigh , Sunnyvale

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Guidebook

Guidebook reviews

4.1

75% would recommend to a friend

(72 total reviews)

Jeff Lewis

70% approve of CEO

64% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

3.9

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Guidebook has an employee rating of 4.1 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Guidebook employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Sexual orientation

Disability

Veteran status

Reviews by job title

72 reviews

3.0

Aug 18, 2020

Great company, the role is customer support (less customer success)

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

- Very inviting team - Clear onboarding process - Great product

Cons

- Too much internal quality control over customer support responses

5.0

Mar 2, 2020

Quality people quality career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Career advancement for those who stick it out, stay involved, and actively participate. Cultural opportunities and team building. Allowed to operate mostly autonomously, in a trusting environment.

Cons

Compensation struggles to exceed market rates

2.0

Dec 28, 2019

Not what I was sold

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great office space People are great Company trips and meals Unlimited Vacation time

Cons

When I took the job I was told of all these wonders and accomplishments and that there was room for growth .. this was a lie Micro-managed at various levels Pay was low compared to jobs of same spec Due to scale of the company there was no option for career growth Unstable firm as redundancies and lay-offs where made due to bad management from the executive board It’s pretty clear they are looking for a bigger company to buy them.

Viewing 13 - 15 of 72 Reviews

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Jobs at Guidebook

Sales Development Representative