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Guild Mortgage

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Guild Mortgage reviews

3.5

66% would recommend to a friend

(590 total reviews)

Terry Schmidt

73% approve of CEO

71% positive business outlook

Guild Mortgage has an employee rating of 3.5 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guild Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

590 reviews
1.0
Feb 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing good here horrible place

Cons

Horrible place to work unethical leaders

1.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Vacation accruals are decent here

Cons

Never seen more turnover at a company, but I definitely understand why after my time there. Getting files through here is like pulling teeth. This company lets their underwriters and closers (and managers!) behave any way they like whether it’s childish and unprofessional or not. Employees are told that “it’s the law so you have to punch out for 30 mins for lunch. Then you’re told “everyone eats lunch at their desk or doesn’t take one but we still have to clock out”. So you basically work for free for that half hour because if you’re at your desk you’ll be expected to be working. The owner of the branch is so cheap she calls for mandatory (employee provided) potluck dishes for their Holiday party, and even has to “approve” the dish you bring. Unbelievable, and this year she served Chipotle at the Xmas party. My husband was wowed by their class. ;) There were also mice in the office, going to the bathroom in the desks and on top of them and eating peoples snacks. She didn’t call anyone to check or get rid of them either, just told employees not to keep any food there. I can go on and on about the ridiculousness of this place but I think you somewhat get the picture already! Run for the hills from this company!!

avatar
Guild Mortgage Response
6y
Hi, I'm Ryan and I work at Guild's corporate office. What you're explaining is not up to our company branch standards. Can you please let me know which branch you were in? rwalsh@guildmortgage.net.
4.0
Jul 10, 2019

Guild was a great company, but not great pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Paid sick and vacation Room to grow Promotes hiring from within Annual $500 bonus if you’ve worked there 1 year + Annual review with possibility of a raise Casual Friday’s and casual winters and summers Offers medical, dental and vision benefits Good amount of autonomy

Cons

Pay didn’t match the work Starting to measure work by minutes Some departments have mandatory overtime Management does not really listen to employee input

avatar
Guild Mortgage Response
6y
My name is Ryan and I work in the corporate headquarters. Thanks for your positive review. What you're describing in the cons section may differ by department, but I can assure you that our company culture is centered around valuing employee feedback. I'm sorry if this wasn't the case for you. If you'd like to discuss or provide more feedback, please feel free to email me at rwalsh@guildmortgage.net
Viewing 43 - 45 of 590 Reviews

Glassdoor has 615 Guild Mortgage reviews submitted anonymously by Guild Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if Guild Mortgage is right for you.