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Guild Mortgage

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Guild Mortgage reviews

3.5

66% would recommend to a friend

(590 total reviews)

Terry Schmidt

73% approve of CEO

71% positive business outlook

Guild Mortgage has an employee rating of 3.5 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guild Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

590 reviews
1.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is ok, if you kiss their butt and end up being favored then you get to do as you please

Cons

They count all paid time off against you-days that are prescheduled. They allow the favorites to do things that the other people can’t. I was told I had to go to a company get together at a bar in the middle of the afternoon while my child was home sick with pneumonia yet my co worker was allowed to skip the event to go to the gym. I was told my child is old enough to stay home by themselves while sick yet another co worker had to work from home permanently because her partner was in a car accident and shattered her ankle (2years ago) so she can care for her “sick” girlfriend but I can’t care for my sick child. I was regularly marked down for calling in on days that I did not and when I pulled up my punch in punch out sheet to show I was there, they did not care. I was told many times I was late and again and I proved I was actually 16 minutes early that specific day, my boss stood right in front of me and talked about me to my co worker in Spanish. Little did she know I can speak Spanish. I could go on and on. But the worst part is these people are a bunch of drunks. Friday is the big day to get drunk in the office. Bottles of hard liquor, champagne stored in the break room to have on hand every Friday. I know of several loans that were messed up due to one specific underwriter getting drunk and Underwriting loans. I was made to feel like the odd man out pressured to drink every week when they knew I was going to be driving home 15 minutes after “the toast” and that I do not drink. Management likes to tell you what you want to hear and then turn on you as soon as they turn around. They have gone as far as making things up not just exaggerating the truth but completely making up lies to throw you under the bus

4.0
Nov 16, 2016

Awesome Work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at Guild are great, the company does so much for the community . the job is stress free and they are really about being a team

Cons

Pay needs to be increase Benefits are very expensive compared to my last company For this to be such a large company, a lot of things seem disorganized ( training, Procedures, systems).

3.0
Jan 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Good flexibility to work from home as needed. No micro management at all. Decent to avg base pay for industry standards, benefits, PTO, 401k, etc, nice family like feel in office and a fairly casual work atmosphere.

Cons

There are no bonus or incentive structure at all. Just the base pay, so make sure you negotiate the number that you will need to make your bills. As an UW, you have to clear all suspense items on any post closing issue, however little it may be to the like of just a simple TYPO or being off $1 from closing figures, you have to correct, re-run AUS and pray that you still get a DU A/E ....it's on you, the UW, so that being said plan an hour a day just to keep up with these little recurring nags cuz they will not go away, they will just add up to the list and make your life miserable when you get behind the eight ball and towards the end of the month when it is crunch time to close loans. Another thing is that as an UW you best get used to the idea of allowing a Processor/Branch/LO to tell you what needs to be conditioned for and what you the UW will take "in Lieu of" to satisfy that condition. Its that simple, the bring the loans, they are the prima donnas and they will take it all the way to the top if they have to, regardless of much you provide "seller guide evidence" that the condition needs to remain and not be waived, they don't care, so if value your sanity and/job security, just roll with with the flow or else you will need to answer for every email or call they make to your manager, and you the UW will always remain blacklisted once you get the street cred of being a GATE KEEPER, so either you get on with company setup as it is or dust off your resume and move elsewhere because that wont change. UW management is AKA Production / Sales Management, so don't bother to go to your next up in the chain for help or answers cuz will not get any support, NONE! you are on your own, so if that doesn't bother you, then this company is a nice place to work for as an UW.

Viewing 25 - 27 of 590 Reviews

Glassdoor has 615 Guild Mortgage reviews submitted anonymously by Guild Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if Guild Mortgage is right for you.