Guild Services reviews

A clear disconnect between the executive team and the line crew that are actively filling out the mission work. There is a lack of consideration for individuals that don’t work first shift and therefore are out of sight and out of mind, as it is apparent in how policies and procedures are established. Additionally the work expected on the administrative staff lacks direction from a strong leader and the division of work duties are not clearly defined when a task is shared among different service areas. Additionally there is a lack of real development opportunities for admin staff. The work/life balance is not the greatest and there is no real recognition for the work that is completed.

Keep in mind, my experience is based solely on my role in Admin, where employees are treated differently than Service Staff (social workers, nurses, etc.). While Admin is paid well (perhaps overpaid) for their work, Service Staff is given crumbs. I know this because ON MORE THAN ONE OCCASION someone from accounting left a document on the printer with the hourly rates for the entire staff. There's a huge disconnect between Guild's mission of helping people and how it actually treats its employees. Employee mental health was largely disregarded when it came time to return to offices "post"-COVID. While the majority of us had, over a year and a half, learned that we could do our jobs just as well from home, there was a blanket policy of returning to the office. Not because it would boost morale to all be in the same space, not because the office was a better working environment than what we had adapted to, but because the organization had blown a ton of money renovating a new office space. Pre-COVID there was already dissonance between what employees wanted and what the bloated senior staff was going to do. On many occasions, to their credit, Guild sought employee feedback. But, in true Guild fashion, that feedback was disregarded because it didn't jive with what the Executive Team was going to do anyway. Before the current Executive Director (who needs to be called a CEO for some reason) was hired, the atmosphere was incredibly different. It had its faults, including a lack of transparency from senior staff. But the then-President treated her staff with respect. Since the current CEO took office, I have seen good employees who disagreed with her fired without cause and walked to their cars. I understand that is going to happen at some point in such a large organization but several times over the last 3-4 years? Come on. There were years when I truly enjoyed working for Guild. I know that the staff cares about the people they serve, and I believe that Service Staff works hard to fulfill the mission. I am not commenting on the work that they do in the community. But as a workplace environment...I encourage you to look elsewhere.