Guitar Center reviews

2.8

41% would recommend to a friend

(2,726 total reviews)
avatar

Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,726 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Good people to work WITH. Not so much to work FOR! The discounts are pretty cool, and so is the gear! Used to be a fun place to work......

Cons

Management doesn't give a crap for their employees, because the d-bags above store level apply so much pressure to sell"Pro Coverage" they can't think of ways to be helpful to their employees. Used to be a fun place to work....

2.0
Mar 9, 2016

Employees not treated with respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Market leader in music industry, not your typical corporate environment, casual environment with a passion for something fun. Employee discounts.

Cons

Difficult to get through to management with new or outside ideas. Long tenured senior management only interested in keeping their jobs at all costs. Executives only care about EBITDA and their bonuses.

2.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts on gear. Events were well-run (Drum-Off, etc).

Cons

Everything else. Very traditional, old-fashioned company despite target audience. Technologically outdated systems and frameworks - literally impossible to make meaningful improvements to in-store or online experience. Most employees promoted from the stores - meaning major axes to grind against people without traditional retail backgrounds and with college degrees. Incredible redundancy and disorganization on teams. Some hostile workplace stuff - and poor behavior by certain execs. Note this review was from a few years back. Maybe it's gotten better.

Viewing 22 - 24 of 2,726 Reviews

Glassdoor has 2,790 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.