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      Guitar Center

      Engaged Employer

      Guitar Center reviews

      2.8

      41% would recommend to a friend

      (2,726 total reviews)
      avatar

      Gabe Dalporto

      28% approve of CEO

      24% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      2.8

      Work/Life balance

      2.7

      Culture & values

      2.4

      Compensation and benefits

      2.3

      Career opportunities

      2.1

      Senior management

      Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,726 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 25, 2016

      Stay away

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gear discounts, develop relationships with many musicians and industry related professionals.

      Cons

      Upper management does not care about the people. Employees are constantly lied to about how the company values work/life balance. The actions of management are completely contrary to the promises they make. They have lost the trust of nearly all of the workforce at the store level, causing many valuable, and tenured professionals to "jump ship" before they can be blindsided by more arbitrary lay-offs of people who make too much money.

      1.0
      May 29, 2015

      Lack of Integrity = Lack of Employees

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Guitar Center Professional draws upon the market of the retail, brick and mortar store with over 250-locations nationwide allowing for the possibility to have a large network capable of reaching the masses. They have access to a vast array of product lines, many products that would never be seen in an actual Guitar Center store otherwise. Due to bulk buying power the ability to offer competitive costs and pricing to the consumer is of huge advantage to those solely looking to purchase based upon price.

      Cons

      Originally founded as GC PRO to appeal to the professional user(s), Guitar Center Professional apparently is now considered a service on the same level as Rentals, Repairs, and Lessons (just look at the website for confirmation). The compensation plan is far from what an experienced professional should earn and when that compensation can't be met, it's impossible to keep professional experience which becomes a grave disservice to the customer in the end. There is very little organization, getting even the most simple things accomplished can be significant amounts of effort.

      1.0
      Jan 11, 2013

      Horrible Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had great discounts for their employees.

      Cons

      There was no leadership or guidance in my job. There were a lot of politics in my department...a lot of cliques. It was a very immature place to work. They gave me a boss that had no clue what my job entailed. I would never go back. The worst job in my life!

      Viewing 25 - 27 of 2,726 Reviews
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      ReviewsGuitar Center reviews

      Glassdoor has 2,790 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.