Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 23, 2026

Overall good company- benefits could be better

Recommend
CEO approval
Business Outlook

Pros

Supportive culture AI forward Collaborative team dynamic

Cons

No 401(k) match Accrued PTO No room to move up or clear understanding of career ladder

2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance, at least it used to be

Cons

Toxic leadership style, gaslighting and dishonesty from design leadership

4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Gusto genuinely walks the talk on culture — the mission to empower small businesses resonates throughout the team. Benefits are competitive and the company invests in its people.

Cons

Organizational structure felt scattered at times, with frequent process changes that created confusion. Management inconsistency across teams made it hard to know what to expect day to day.

Viewing 31 - 33 of 1,117 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.