Gusto reviews

3.1

45% would recommend to a friend

(1,123 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 18, 2022

It’s so so

Recommend
CEO approval
Business Outlook

Pros

Great pay and super great benefits. PTO policy

Cons

No one knows what they’re doing. It’s just fun and games until a customer has a real problem. Their CHAT WITH A CAPTAIN feature is a major joke when you actually need help. Working on MTN time zone. They’ll hire anyone Management was hired fresh off the streets, with no knowledge of payroll, HR, or benefits. Unlimited PTO that can’t actually be used because greedy people have taken it all.

5.0
Nov 18, 2022

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Work life balance Transparency Growth potential

Cons

Currently don’t match any % of 401k contributions

4.0
Nov 17, 2022

Good people

Recommend
CEO approval
Business Outlook

Pros

through the growth of the company, there have been opportunities to see many parts of the business and grow professionally. Now that it is a larger org, and a lot of us are fully remote, the culture obviously has shifted a bit, but the people who work at Gusto are great.

Cons

Everyone is too nice to really take real feedback. There are a lot of docs and modes of communication so it can be hard to pinpoint information down that is accurate.

Viewing 550 - 552 of 1,123 Reviews

Glassdoor has 1,210 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.