Pros
Amazing benefits - unlimited PTO (as long as you reserve the days well in advance) and having to pay $0 for health benefits
Cons
This job is right for the right person, but it literally is just a call center. You don’t have a set book of business, instead you answer inbound calls then never talk to the same customer again. You are expected to follow a script for sales and success is based off of how closely you follow the script. Managers will sit in and listen to your live calls. There are no responsibilities essentially other than answering the phone and you have to follow a set schedule, if you go over your break by 5 minutes your manager will check in - very very micromanaged from this aspect. Things change daily - including your hours (working hours were changed to a points system, whoever has the most points gets to pick their shift first. This is not fun for those on the east coast with low points). Again- could be a great job for the right person or someone right out of college but I would absolutely not recommend for someone who already has experience in the workforce.
