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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      44% would recommend to a friend

      (1,127 total reviews)

      Joshua Reeves

      49% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Oct 26, 2021

      Lots of potential, but it is a horrifying role to have at the moment.

      Customer experience advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch and benefits. The culture fits all align with one another. Happy go lucky vibes

      Cons

      Overworked, false positivity, you literally are on the phone for hours upon hours of the day with minimal to no break between calls. Metrics do not reflect the volumes each rep handles daily. Reps are carrying the workload of 2-3 reps with no change or increase in pay. When and if they hire more employees will they see that they are mentally breaking down their customer services reps.

      4.0
      Oct 26, 2021

      Great place to work!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool Culture, good engineers, good mission

      Cons

      Lower pay offered than other startups

      5.0
      Oct 18, 2021

      Review

      People operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work and people genuinely care

      Cons

      I do not have any cons

      Viewing 703 - 705 of 1,127 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,214 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.