Q: What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Onboarding Advocate (10)

Question 1

Is Gusto a good company to work for?

Accepted Answer

Gusto has an overall rating of 3.1 out of 5, based on over 1,210 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 45% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative, Customer Advocate and Account Executive.

Question 2

Does Gusto pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Gusto?

Accepted Answer

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

Question 4

What are the top reviewed jobs at Gusto?

Accepted Answer

Software Engineer (61), Benefits Specialist (24), Customer Service Representative (24), Payroll Specialist (22), Sales (22), Account Manager (20), Account Executive (17), Customer Care (15), Customer Care Advocate (14), Senior Software Engineer (12), Outbound Sales Representative (11), Recruiter (11), Benefits Advisor (10), Customer Advocate (10), Onboarding Advocate (10)

Question 5

What are the pros of working at Gusto according to real employee reviews?

Accepted Answer

"Great people and a mission you can stand behind!" ((in 138 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 127 reviews)); "Company moral and team is great." ((in 30 reviews)); "Great work life balance" ((in 29 reviews)); "Everyone is friendly" ((in 29 reviews))

Question 6

What are the cons of working at Gusto according to real employee reviews?

Accepted Answer

"Low Pay comparatively" ((in 55 reviews)); "You are just a warm body answering calls with little to no training and poor leadership." ((in 40 reviews)); "Data Science has a reputation for good managers." ((in 40 reviews)); "Saying training is poor is being generous." ((in 27 reviews)); "Upper management does not care." ((in 25 reviews))

Question 7

What are employees saying about Gusto layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

Question 8

What are the top reviewed Gusto locations?

Accepted Answer

Denver, San Francisco, New York, Atlanta, Las Vegas, Houston, Los Angeles, Orlando, Chicago, Detroit, Colorado Springs, Seattle, Austin, Dallas, Ohio City, San Diego, Emeryville, San Jose, Colorado City, Philadelphia, Mentone, Saint Louis, Brooklyn, Phoenix, Anchorage, Louisburg, Raleigh, Denver City, The Colony, Hereford

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