Sure, there are creative re-orgs and some disgruntled (typically early) employees as the company grows, but people, have you worked anywhere else?! Things could be MUCH worse. I previously worked at a fancy unicorn tech company, and those hyper-growth growing pains were real ugly and nothing close to anything Gusto is experiencing.
Extra things to think about:
Cash comp is not competitive to top-tier tech companies. I took a cash pay cut to work here and said goodbye to a handful of cushy perks. At the same time, I increased my overall happiness by 10x since working at Gusto, so it was worth it to me.
If you're in a customer-facing role (CX, Sales), you should know that our business is cyclical and peaks during Dec - Feb, so don't expect to take those 2-week long vacations from Christmas to New Years.
This isn't the type of company where you can "WFH" 2 days/week, schedule in mid-day workouts, take 2 week vacations each quarter, and get away with it. If you're looking to coast, go to a large tech company. That being said, setting boundaries between work/non-work life is manageable, but up to you. 4-5 weeks of PTO is the general practice, if you need to WFH on the occasional day, you can. The Biz side of the office clears out around 5:30-6pm, but people are heads-down all the way until then, and may work online in the evenings if needed.