Gusto reviews

3.1

44% would recommend to a friend

(277 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

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277 reviews

Reviews about "Compensation"

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4.0
Jan 29, 2018

Things got shaky, but back on track

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely passionate and talented people. Work-life balance is getting to be where it should be. Talent is being used in a more efficient manner- no more everyone doing everything (well, not as much)

Cons

Benefits have been reduced. Cutting the 401k hurt and is pretty shortsighted. Pay is about average and starting to lag, yet is still lauded as if it's stellar. Promotion seems to be based things other than skill, leading to a lot of incompetent managers.

5.0
Sep 27, 2017

Best job I've ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel thankful every day to be working here. At Gusto, we talk about creating an atmosphere where people get to do "the best job of their lives". I often have to pinch myself because this seems to be true for me. I can't speak for every individual on every team, but the career gods did me a solid and gave me an amazing manager (experienced! nurturing! structured!) and a set of interesting, impactful projects to solve. If you'd like to increase your chances of winning the career lottery, go into your interviews with eyes wide open and ask thoughtful questions about who you'll be managed by, who else they're managing, and what work you'll be doing in the first 3, 6, 12 months. Be honest with yourself about whether the job will still excite you two years from now. Ok, now on to more things that I love: Culture = the real deal, across all teams. People here are genuinely friendly and supportive. I'd describe Gusto as the warm, comforting friend who gives great hugs. I haven't yet seen any signs of a toxic workplace culture. Trajectory = it's a great time to join the company because it feels both scrappy + structured, if that's even possible. Each office is ~200 people or less, so it does feel more intimate than a larger mid-sized tech company. We've also brought in seasoned leaders on the Biz side who have put in more guardrails and accountability in place (OKRs!), yet teams are still lean enough that your work still feels very close to the heart of the business. Side note: before I accepted my offer, I read through older Glassdoor reviews and (admittedly) got nervous about references to mandatory Glassdoor postings and lack of job security. Now that I'm on the other side, I can gladly say that I've seen no evidence to support those claims, so it may have been isolated events in the company's past.

Cons

Sure, there are creative re-orgs and some disgruntled (typically early) employees as the company grows, but people, have you worked anywhere else?! Things could be MUCH worse. I previously worked at a fancy unicorn tech company, and those hyper-growth growing pains were real ugly and nothing close to anything Gusto is experiencing. Extra things to think about: Cash comp is not competitive to top-tier tech companies. I took a cash pay cut to work here and said goodbye to a handful of cushy perks. At the same time, I increased my overall happiness by 10x since working at Gusto, so it was worth it to me. If you're in a customer-facing role (CX, Sales), you should know that our business is cyclical and peaks during Dec - Feb, so don't expect to take those 2-week long vacations from Christmas to New Years. This isn't the type of company where you can "WFH" 2 days/week, schedule in mid-day workouts, take 2 week vacations each quarter, and get away with it. If you're looking to coast, go to a large tech company. That being said, setting boundaries between work/non-work life is manageable, but up to you. 4-5 weeks of PTO is the general practice, if you need to WFH on the occasional day, you can. The Biz side of the office clears out around 5:30-6pm, but people are heads-down all the way until then, and may work online in the evenings if needed.

5.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

+ Gusto has a truly world-class culture. Gusto tries hard to empower their employees and makes sure that everyone is working in super impactful projects. + All of my coworkers are extremely nice and friendly. Everyone at the company cares deeply about the problem that Gusto is trying to solve. “Do the right thing” is one of Gusto’s core values and it shows in everything that we do from our large projects to the small things that people do every day for each other. + Extremely cooperative environment. I have had the opportunity to work on some challenging projects, but management does not drop a project on you and turn away. They provide plenty of support whenever you need it. My coworkers are always extremely willing to help. + Work-life balance has improved a lot over the years. The company actively encourages employees to take time off and I have never felt that I was prevented to do something because of work. + Introspection is a core part of the culture at Gusto. We regularly review the current status of the team and company and we evaluate how things can be better. + Gusto has all of the things you would expect from a Silicon Valley tech firm, but nothing feels over the top. It has amazing benefits, free lunch and dinner, fun social events, and a casual work environment. Additionally, Gusto offers a free trip anywhere in the world after 1 year at the company.

Cons

- The SF office could be nicer, but they've done a great job of making the space feel cozy and welcoming. - There is no time to cruise here at Gusto. Everyone is tasked with ambitious projects with aggressive deadlines.

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