Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 44% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 143 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 133 reviews)); "great work life balance" ((in 30 reviews)); "Everyone is friendly" ((in 30 reviews)); "Great people and teams" ((in 28 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 59 reviews)); "Data Science has a reputation for good managers." ((in 43 reviews)); "4) Poor management" ((in 34 reviews)); "Saying training is poor is being generous." ((in 31 reviews)); "Upper management does not care." ((in 22 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What Gusto locations have received the highest employee ratings?

San Francisco , Houston , Orlando , Atlanta , New York

Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.6

Senior management

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 26, 2015

Best Job I've Ever Had!

Payroll advisor

Recommend

CEO approval

Business Outlook

Pros

- Team: ZenPayroll is led by an incredible team and has done a great job hiring the best people. - Culture: The office work environment encourages flexibility and success - Mission: Everyone is on the same page and on a mission to revolutionize the small business back office - Transparency: The entire team is treated like owners, and have a say in big company decisions - Perks: This company pulls out all the stops to make work feel like home, and ensure that great people are in it for the long haul.

Cons

- We're growing quickly and space is tight!

5.0

Mar 26, 2015

A startup with unlimited potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I actually enjoy waking up everyday and going to work. I didn't realize how important this is until I experienced it. The people are friendly, super intelligent, and driven. It's these people who contribute to a great work environment and are the reason this company is taking off and why I'm confident ZP is going to scale incredibly fast (and well).

Cons

Hours are longer than the normal 9-5, but I feel so comfortable and at home in the office that I don't even mind.

5.0

Mar 26, 2015

ZenPayroll: 2nd Family.

Small business advocate

Recommend

CEO approval

Business Outlook

Pros

Endless inspiration, very nurturing from a career perspective, driven by creativity, ridiculous benefits, C-Level visibility and open-door policy, everyone is part of the vision and you feel like you're a part of something great. Every, single day.

Cons

We need more space...and more quality folks to support the rapid growth!

Viewing 1108 - 1110 of 1,117 Reviews

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Jobs at Gusto

Benefits Onboarding Advocate

Service TM/ Liner/ Cashier

Benefits Enrollment Specialist

Member Benefits Specialist

Partner Success Manager

Gusto

Gusto reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best Job I've Ever Had!

A startup with unlimited potential

ZenPayroll: 2nd Family.

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