Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 44% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 143 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 133 reviews)); "great work life balance" ((in 30 reviews)); "Everyone is friendly" ((in 30 reviews)); "Great people and teams" ((in 28 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 59 reviews)); "Data Science has a reputation for good managers." ((in 43 reviews)); "4) Poor management" ((in 34 reviews)); "Saying training is poor is being generous." ((in 31 reviews)); "Upper management does not care." ((in 22 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What Gusto locations have received the highest employee ratings?

San Francisco , Houston , Orlando , Atlanta , New York

Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.6

Senior management

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 26, 2015

Best people i have ever worked with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is value driven and truly passionate about the customer. They're on a long-term journey and are in it to win and become a massive success (salesforce-scale).

Cons

Current office is a bit crowded.

5.0

Mar 25, 2015

The best company to work for if you're hungry to learn about how to scale a business.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great people - Cool office environment - The office dog - Catered lunches - A product that people actually like to use - Founders are extremely transparent

Cons

If you're working with great people AND there's an office dog, there's absolutely nothing wrong.

5.0

Dec 17, 2014

Love it!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ZenPayroll is the first company that I have worked for that is 100% true to it's core values. The culture and environment here have really worked to create some awesome bonds between employees and I've never experienced this at any company before. This is an extremely fast growing start up with a product that solves a real business in the SMB sector. It is a very exciting time to work for this company! As it is a start up, don't expect to work a 9-5 schedule as hours tend to be longer, but the company and mission you're pushing make it all worth it! Great benefits as well!

Cons

None I can think of aside from typical growing pains!

Viewing 1111 - 1113 of 1,117 Reviews

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Jobs at Gusto

Benefits Onboarding Advocate

Service TM/ Liner/ Cashier

Benefits Enrollment Specialist

Member Benefits Specialist

Partner Success Manager

Gusto

Gusto reviews

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Ratings by demographic groups

Reviews by job title

Best people i have ever worked with

The best company to work for if you're hungry to learn about how to scale a business.

Love it!

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