Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,205 reviews left anonymously by employees. This rating has been stable over the past 12 months. 45% of employees would recommend working at Gusto to a friend and 45% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 136 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 125 reviews)); "My individual team is amazing" ((in 31 reviews)); "Everyone is friendly" ((in 28 reviews)); "Work from home, decent pay and benefits" ((in 23 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 55 reviews)); "Data Science has a reputation for good managers." ((in 39 reviews)); "The majority of teams are toxic AF and senior leadership is so disconnected from the realities of EEs and our customers." ((in 37 reviews)); "4) Poor management" ((in 34 reviews)); "BAD training." ((in 27 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

2.9

Career opportunities

2.6

Senior management

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 2, 2025

Good experience

Marketing

Recommend

CEO approval

Business Outlook

Pros

Great mission, nice people, loved product

Cons

Slowing pace of growth. Politics behind the niceness

2.0

Feb 28, 2025

Would not recommend unless this is your only option

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Looks good in the resume - If you're lucky, you get to work in a team with nice and ambitious folks. I personally loved my team there - Heard the office and free lunch are nice - Good place for congeniality folks. If you make your work visible, you get rewarded

Cons

- Leadership doesn't seem to know what it wants, focus is always shifting based on Silicon Valley trends - Lots of back channelling — design leadership seems to bully their ICs - Top-down projects that don't necessarily relate to real user needs - Lack of support for junior-mid designers - Teams may have conflicting KPIs that make it hard to collaborate

5.0

Feb 28, 2025

Great place all around

Legal and compliance

Recommend

CEO approval

Business Outlook

Pros

Benefits and perks Flexible PTO Lunch provided onsite Great people and teams Hybrid schedule Company cares about its employees and customers Equity grants

Cons

No 401k match at this time

Viewing 169 - 171 of 1,118 Reviews

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Jobs at Gusto

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Gusto

Gusto reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good experience

Would not recommend unless this is your only option

Great place all around

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