H&M reviews

3.5

61% would recommend to a friend

(17,401 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,401 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

You're never on register and practically play with clothes all day. Seeing all the new trends and sets is the best part of the job, it feels even better to see it come together.

Cons

The work load is insane. Too much is assigned each week and you're barely getting paid well. No one is really any help and it can get overwhelming quick.

2.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good team environment with mostly friendly co-workers, though the drama can get out of hand sometimes... -great flexibility in the hours I work, though it's gotten a lot worse over the past few months. -PTO and Wellness is fairly decent based on the position, but I have tenure, so milage may vary there for new employees.

Cons

-the district team is awful. They want to micromanage everything I do and it makes it impossible to do my job. I've had a mental breakdown at work over the expectations they seem to change every time we manage to have visits and one-on-one conversations based on the state of the store, yet they 'believe in people'. They don't trust us to make any decisions on our own store, then balk at us giving pushback on any suggestions they make that will NOT work for our location. -H&M is fast-paced, I get it, but sometimes they have the most absurd expectations from employees. Their expected time-frames are unrealistic at best. They expect a lot from their employees, and, frankly, the compensation does not equal the quality they expect. -No upward mobility in the company. It took me about 6 months from applying to get my current position, 6 months of waiting, and no answers, and false promises. I watched 4 friends quit the company because of the gaslighting about the promotion process only to have the position be filled with an outside hire who quit within the first few months anyway. -No one can communicate within H&M. A lot of questions we have for upper management don't have seemingly any direct answers, or every person we ask has a different answer for the same question. -Training is a nightmare. Many people come in and have absolutely no idea about what their job entails after exiting training. I was lucky to have prior internal experience, and my training was at a different location than most, but the horror stories I have heard, especially in manager positions, assured me that NOTHING was taught during training. I helped one of my DMs learn how to do their job after their 8-week training period (not my job btw) -Lots of management turnover. Like a lot.

1.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Set schedule mostly Good health benefits

Cons

As a person that comes from more of a specialty "Visual" background I found this job to be a straight stock position where your really just constantly rotating departments. a highly physical job( on your feet schlepping stock for eight hours) The creativity is on the light side as you just replicate what is in the directives. It is not a job for experienced professionals but the next step up from a sales position.

Viewing 133 - 135 of 17,401 Reviews

Glassdoor has 21,553 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.