H&R Block First Year Tax Pro reviews

2.7

1% would recommend to a friend

(6 total reviews)

Curtis Campbell

Not enough data to show CEO approval

6% positive business outlook

Reviews by job title

6 reviews
2.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

You get to do your own taxes for free.

Cons

Where to start? HORRIBLE pay (MINIMUM WAGE and no commission, considering the amount of responsibility you have to take on), micromanaging office managers who will yell at you if you so much have any food on your desk. Yet they expect you to get new customers and sell H&R Block's services on your own time without pay, yet will ream you out if you take too long a bathroom break. They throw you to the wolves right away making you do tax returns that you're not prepared for and then when you ask a senior associate for help (if you can even find one that's not also swamped) they look at you with disgust like you're being a burden. They're constantly understaffed which when you consider the crumbs they pay first years should never happen. You have to pay out of your own pocket for required training. And God help you if you don't throw that bagel wrapper away fast enough after lunch, the desk police will come after you. EXTREME micro-management, I'm surprised they don't require permission to use the bathroom, which by the way they expect employees to clean since they're too cheap to hire a cleaning service. Unless you're looking to a career in tax preparation, just don't even consider them! It ain't worth the aggravation, pitiful pay and abusive micromanagement.

1.0
Feb 13, 2012
Recommend
CEO approval
Business Outlook

Pros

1) Get to meet lots of different people. 2) Advancement is fairly straightforward and simple, but you CANNOT be promoted year one under any circumstance

Cons

1) Very poor pay (near minimum wage after paying $120 for 100 hrs of unpaid training that they may or may not hire you after). After your first year you work on either commission or hourly wage (hours worked is subtracted from commission), of course you don't get paid for the ones the client doesn't pay for (free 1040EZ's for everyone!) 2) For all the training they give you, you will still have many, many questions, ie. the training does not do a good job. 3) Stupid work schedule (11 hour shifts during peak times, no hours other times but still spread throughout the week so you don't get a day off) 4) Seasonal, only hopes of becoming a full-time tax professional is to make it all the way up to Enrolled Agent 5) Performance metrics up the wazoo. They are watching you all the time. The most important one, your customer's perception of you, is kept a secret except from the office manager and you are expected to beg your clients to give you a perfect score or it counts as failing. 6) Expected to market for them, including calling, thank you calling, distributing flyers, etc. You are essentially running your own business, except with H&R block taking all the money and giving you commission instead.

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