Stay away... stay far FAR away. You've been warned! - First-Year Tax Pro H&R Block Employee Review

2.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

You get to do your own taxes for free.

Cons

Where to start? HORRIBLE pay (MINIMUM WAGE and no commission, considering the amount of responsibility you have to take on), micromanaging office managers who will yell at you if you so much have any food on your desk. Yet they expect you to get new customers and sell H&R Block's services on your own time without pay, yet will ream you out if you take too long a bathroom break. They throw you to the wolves right away making you do tax returns that you're not prepared for and then when you ask a senior associate for help (if you can even find one that's not also swamped) they look at you with disgust like you're being a burden. They're constantly understaffed which when you consider the crumbs they pay first years should never happen. You have to pay out of your own pocket for required training. And God help you if you don't throw that bagel wrapper away fast enough after lunch, the desk police will come after you. EXTREME micro-management, I'm surprised they don't require permission to use the bathroom, which by the way they expect employees to clean since they're too cheap to hire a cleaning service. Unless you're looking to a career in tax preparation, just don't even consider them! It ain't worth the aggravation, pitiful pay and abusive micromanagement.

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5.0
Jul 15, 2026
Recommend
CEO approval
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Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
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Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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