Is HCLTech a good company to work for as a Help Desk Agent?

Help Desk Agent professionals working at HCLTech have rated their employer with 2.5 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Help Desk Agent Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Help Desk Agent interview questions at HCLTech .

Does HCLTech pay Help Desk Agent employees well?

Help Desk Agent professionals rate their compensation and benefits at HCLTech with 2.7 out of 5 stars based on 45 anonymously submitted employee reviews. This is 7.1% worse than the company average rating for salary and benefits. Find out more about Help Desk Agent salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5104) , Technical Lead (2563) , Senior Software Engineer (2519) , Lead Engineer (2288) , Analyst (1945) , Senior Analyst (1636) , Consultant (1035) , Senior Technical Lead (815) , Specialist (781) , Associate Consultant (699) , Senior Consultant (693) , Technical Specialist (677) , Project Manager (655) , Senior Specialist (619) , Software Developer (597)

What are the pros of working at HCLTech according to real employee reviews?

"job security is good but don't expect extra one rupee from company they won't even pay anything" ((in 2263 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2064 reviews)); "Good work environment and people" ((in 1314 reviews)); "Good to work and good Environment" ((in 915 reviews)); "Working environment is good but in few project depends on client and people around you." ((in 718 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"Low salary and if you didn't get good project then your learning curve will go down" ((in 3920 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2073 reviews)); "No salary hike or negligible" ((in 1856 reviews)); "Less pay and very less hikes" ((in 981 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 851 reviews))

Skip to content Skip to footer

Notifications

HCLTech

HCLTech Help Desk Agent reviews

2.5

78% would recommend to a friend

(45 total reviews)

C. Vijayakumar

70% approve of CEO

19% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Help Desk Agent employees have rated HCLTech with 2.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Help Desk Agent professionals have an average working experience there. HCLTech is rated 35% below average by Help Desk Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

1.0

Jan 12, 2018

Need access in us

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Get pay check on time. Salary stated out good then no raises . No support don’t care only want the money

Cons

Never enough support. Working in US with Hcl has been difficult Need better managers, need to care about what they, seems to only be about money on both sides and the employees in us work like at a sweatshop, terrible. They court you when you are first hired because they don’t know anything. How they get the contracts bewilders me. They can’t keep them though Beware

5.0

Apr 11, 2017

Easy job to start getting into IT

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Easy job. Great people. It's a great job for doing homework, or studying for IT. This is a great gateway job into IT.

Cons

Not much room for moving up. There's also little chance of a pay raise. There's also not many fast food spots around.

3.0

Sep 9, 2015

Rating of employment opportunities

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Longevity, Friendships, challenge, international clients,

Cons

Training and communication with clients

Viewing 37 - 39 of 45 Reviews

Jobs at HCLTech

Service Desk or Helpdesk

Level 1 Analyst IT Help Desk

Deskside Support Technician

Field Support Technician

Desktop Support Specialist

HCLTech reviews FAQs

HCLTech reviews HCLTech Help Desk Agent reviews

HCLTech

HCLTech Help Desk Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Need access in us

Easy job to start getting into IT

Rating of employment opportunities

Jobs at HCLTech

HCLTech reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

HCLTech reviews FAQs

Jobs at HCLTech