HCSS reviews

4.1

84% would recommend to a friend

(235 total reviews)
avatar

Steve McGough

95% approve of CEO

71% positive business outlook

HCSS has an employee rating of 4.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
1.0
Feb 12, 2016

Dismal

Recommend
CEO approval
Business Outlook

Pros

The people I work with are awesome and the team is super helpful. Some of the benefits we have are very cool and not things I hear my buddies or family talk about in their jobs. I like the values we have and it would be nice if everyone worked together.

Cons

Chances of career progression are limited and working in the services side of this company is no fun at all. Your career is not in your hands, the only thing that is in your hand is the phone and all you can do it take support call after support call after support call. It is not a dream job for so many of us just a way to make money.

2.0
Jun 23, 2013

Great idea, poor execution

Recommend
CEO approval
Business Outlook

Pros

The facilities are great, hours are reasonable, and direct contact with customers and trainers makes it easy to learn and understand the business problems.

Cons

Management. The company has seen a lot of success and as a result Mike (the president) has become convinced that he is the expert in everything. He fosters an environment of cronyism, overrides or ignores major customer concerns, and refuses to listen to competent employees. As a result, the best managers and engineers don't stay long. Due to a constant influx of trainees, lack of wider industry experience, and incompetent micromanagement, programmers spend the majority of their time propping up 20-year-old hacks. Second, for programmers, work experience here counts for nothing on a resume. Employers don't care about VDF experience, and development team processes are very different from industry standards.

2.0
May 9, 2011
Recommend
CEO approval
Business Outlook

Pros

They had many fitness programs, good health benefits, profit sharing, and nice bonuses. One nice touch, they provided lunch every Friday and had a general meeting for all the staff.

Cons

This company sounds great in theory and Mike Rydin intended it to be a great place to work however he had promoted the wrong people into middle management and their philosophy was, "I'm on board, now pull up the ladder.' For those of you who want to apply, only meek, non threatening candidates were considered. No one who wouldn't submit to the managers. Once in, you weren't going anywhere. Also, the pay was not up to industry averages. HR was in a word, dishonest. They made promises for advancement that never seemed to materialize for anyone. That's why I had to leave.

Viewing 19 - 21 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.