HD Supply reviews

3.2

43% would recommend to a friend

(1,859 total reviews)
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Marc Brown

54% approve of CEO

43% positive business outlook

HD Supply has an employee rating of 3.2 out of 5 stars, based on 1,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HD Supply employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Have weekends off. Start at a reasonable time. Sick pay.

Cons

Management doesn’t know how to be management. Harassment is not punished. Management listens to hearsay rather than knowing it’s employees.

2.0
Oct 15, 2019

Its alright

Recommend
CEO approval
Business Outlook

Pros

Pay is decent and the people are ok

Cons

Dirty. Management sucks. Lots of favoritism.

3.0
May 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Large IT Department that does a lot of things in house offering plenty of avenues to get your foot in the door them move to other areas of interest; - Help Desk - Software Development - Information Security - Networking and Infrastructure - On Prem Servers - VOIP

Cons

What makes up the conglomerate that is the IT department at HD Supply, doesn't make a whole lot of sense. HD Supply is comprised of 2 companies, Facilities Maintenance (FM) and WhiteCap (WC), which has their own IT departments, different phone numbers and support email addresses, two different ticketing systems, that handles different issues for either company, depending on the problem at a given branch. Because of this duopoly, what tends to happen is the two different help desk teams end up having to forward tickets to the other if the issue doesn't fall within their purview, even if they're able to resolve the problem, adding an artificial layer of abstraction, adding time to fix the problem. For teams that are not on the front line of help desk, this isn't an issue. For the end user, this leaves an extremely poor impression of the department.

Viewing 178 - 180 of 1,859 Reviews

Glassdoor has 1,969 HD Supply reviews submitted anonymously by HD Supply employees. Read employee reviews and ratings on Glassdoor to decide if HD Supply is right for you.