Is HGS a good company to work for as a Associate?

Associate professionals working at HGS have rated their employer with 3.4 out of 5 stars in 48 Glassdoor reviews. This is a higher than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Associate Jobs at HGS now and start preparing for your job interview by browsing frequently asked Associate interview questions at HGS .

Does HGS pay Associate employees well?

Associate professionals rate their compensation and benefits at HGS with 2.0 out of 5 stars based on 48 anonymously submitted employee reviews. This is 36.7% worse than the company average rating for salary and benefits. Find out more about Associate salaries at HGS.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service Associate (59) , Customer Service (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 205 reviews)); "Work environment is good and friendly" ((in 136 reviews)); "Good people are HGS OFFICE" ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 121 reviews)); "Good training is going on" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 212 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 207 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 23 reviews)); "Poor communication internally" ((in 22 reviews))

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HGS

HGS Associate reviews

3.4

81% would recommend to a friend

(48 total reviews)

Venkatesh Korla

Not enough data to show CEO approval

73% positive business outlook

Ratings by category

2.8

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.4

Senior management

2.2

Diversity & inclusion

2.0

Compensation and benefits

Associate employees have rated HGS with 3.4 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Associate professionals have a good working experience there. HGS is rated in line with the average (within 1 standard deviation) by Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

48 reviews

5.0

Jul 22, 2022

Customer service desk

Associate

Recommend

CEO approval

Business Outlook

Pros

Good salary heigh, positive environment, creating events to motivate. No pressure.

Cons

Shift timing it's rotational at the time of interview they have inform that it will fix for girls but the shift is rotational.

HGS Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

1.0

Jul 12, 2022

.

Associate

Recommend

CEO approval

Business Outlook

Pros

good and friendly environment to work

Cons

less opportunity to grow within the organisation

HGS Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

1.0

May 12, 2022

N/A

Associate

Recommend

CEO approval

Business Outlook

Pros

There is nothing to say.

Cons

One of the worst HR management i have ever seen.

HGS Response

Thank you for taking the time to offer your feedback. We are focused on offering the very best support to our employees. We take your feedback very seriously and are working on ways to improve the HGS experience for all of our employees. We would like to continue this conversation with you to help us improve, and for this reason, your feedback is extremely important. Please connect with us at talk2us@teamhgs.com to further our conversation.

Viewing 13 - 15 of 48 Reviews

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HGS Associate reviews

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