HGS reviews

3.3

54% would recommend to a friend

(474 total reviews)
avatar

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Reviews by job title

474 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

avatar
HGS Response
1d
Thank you for your feedback. We're glad you appreciated the work-life balance and flexible hours. We value your suggestions and welcome further feedback at talk2us@hgs.com. Wishing you all the best in your future endeavors.
3.0
Feb 19, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Good/Efficient Training Good support staff

Cons

Poor pay Lack of growth whithin company lack of structure whithin company

avatar
HGS Response
4mo
Thank you for sharing your feedback and for highlighting the efficient training and supportive workplace. We’re sorry to hear about your concerns and will be shared with the relevant teams for review. If you’d like to share more details, please feel free to reach out to talk2us@teamhgs.com.
4.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay for entry, understanding superiors and colleagues, efficient, good for growth, pay is sent a day early or on the day. Never had late salary.

Cons

Rowdy Agents (sometimes may be too loud during work, disrupting calls), occasional unprofessional behavior

avatar
HGS Response
4mo
Thank you for your positive feedback. We also note your comments, for any additional details, please reach out to talk2us@teamhgs.com.
Viewing 1 - 3 of 474 Reviews

Glassdoor has 5,272 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.