Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 207 reviews)); "It’s flexible people are friendly and helpful" ((in 132 reviews)); "Work environment is good and friendly" ((in 130 reviews)); "very good environment and everything is good" ((in 129 reviews)); "Good working environment and encouraging" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 209 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 28 reviews)); "Minimum wage and no breaks if work 6 hours or less." ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,010 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,010 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

1.0

Apr 10, 2017

U sit at computers for 8 hours. Only offered a (2x) 15 min break as well as a 30 min lunch.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NONE. (if you need money asap at the moment and desperate for a job then you might consider, but do not give up on your job search)

Cons

DO NOT WORK FOR THIS COMPANY AND IF YOU DO YOU'LL MOST LIKELY QUIT.

HGS Response

8y

Hi. We're so sorry to hear your unpleasant experience at HGS. We try our best to address issues that are brought to us by current employees, and work with them to make things better. We definitely do not want employees like you to under-valued. Please drop us an email at Talk2us@teamhgs.com. We'd like to learn more, so we can avoid such situations going forward.

3.0

Apr 3, 2017

Eh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health Insurance Vision and Dental

Cons

To stressful for not enough money

HGS Response

8y

Hi, thanks for sharing your review. At HGS we believe in providing industry standard remuneration. At the same time, we understand your concern and value your feedback. Kindly leave a note to us at Talk2us@teamhgs.com.

4.0

Mar 26, 2017

Good place to work, wouldn't recommend long term though.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent benefits. Friendly work environment.

Cons

Pay rate Hours (flex schedule, nights, weekends)

HGS Response

8y

Hi, thank you for your review. Glad to hear that you enjoyed the work environment at HGS. We believe in providing industry standard remuneration.However, I understand your concern. Please help in understanding the issue better by writing to me at Talk2us@teamhgs.com

Viewing 397 - 399 of 5,010 Reviews

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Jobs at HGS

Senior Consultant

Telangana

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Lead MS D365 HR Functional Consultant

Karnataka

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QA Engineer - Automation 1

Karnataka

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Senior Analyst Global WFM

HGS

HGS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

U sit at computers for 8 hours. Only offered a (2x) 15 min break as well as a 30 min lunch.

Eh

Good place to work, wouldn't recommend long term though.

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