Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 202 reviews)); "It’s flexible people are friendly and helpful" ((in 133 reviews)); "Good work environment and flexible" ((in 127 reviews)); "VERY GOOD ENVIRONMENT IN THIS COMPANY" ((in 126 reviews)); "Good training is going on" ((in 105 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 447 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 201 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "No work life balance and pressure" ((in 70 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,012 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Apr 30, 2024

Not the worst

Preston site employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get a job there

Cons

Shifts are rubbish and management are inexperienced

HGS Response

2y

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

3.0

Apr 30, 2024

Buttering works to grow

Wfm specialist

Recommend

CEO approval

Business Outlook

Pros

WFH and leaves for employees

Cons

No value for skill Promotion is given based on buttering.

HGS Response

2y

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

1.0

Apr 30, 2024

Not good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Interview was conducted at a very fast pace and received the offer Lett the same day

Cons

Horrible work life balance Very few amenities at workplace

HGS Response

2y

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Viewing 442 - 444 of 5,012 Reviews

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Jobs at HGS

Pomocný pracovník Pomocná pracovnice v kuchyni – Sušice

Sušice

·

CZK 150 - CZK 150 /hr

(Employer provided)

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Pracovník úklidu na odpolední směny Plzeň

Plzeň

·

CZK 150 - CZK 150 /hr

(Employer provided)

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Skladový Manipulant – 200 Kč h

Kostelec nad Černými Lesy

·

CZK 200 - CZK 200 /hr

(Employer provided)

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Pracovník(ce) Úklidu v Plzni se služebním autem

Plzeň

·

CZK 25K - CZK 25K /mo

(Employer provided)

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Skladník – Vzv mzda až 40 000 Kč

Kladno

·

CZK 40K - CZK 40K /mo

(Employer provided)

View job

HGS

HGS reviews

Company ratings over time

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Reviews by job title

Not the worst

Buttering works to grow

Not good

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