Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "No work pressure and good environment" ((in 133 reviews)); "It’s flexible people are friendly and helpful" ((in 125 reviews)); "Good training is going on" ((in 117 reviews)); "Good working environment and encouraging" ((in 100 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 454 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 87 reviews)); "Long hours but others everything else is good" ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Dec 16, 2017

AR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay-scale for freshers

Cons

No specific cons as such

HGS Response

8y

Hi, thank you for your review. We appreciate your employment with HGS. We wish you all the best and have a bright career!

2.0

Dec 16, 2017

Very Tiresome job in HGS

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No Workload, No Sales, Good for freshers

Cons

No leaves, No holidays, No Extracurricular activities, Long working hours, less pay

HGS Response

8y

Hi, thank you for your review. We appreciate your valuable feedback.Inputs from people like you will help in making HGS a better place to grow. We would like to learn more about your concern. Kindly leave a note to us at Talk2us@teamhgs.com

3.0

Dec 15, 2017

Senior Associte

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I need to work in the company, where it will be a carrier growth.

Cons

I need to work in the company, where will not be a carrier growth.

HGS Response

7y

We’re glad to know that you had a good experience with HGS. We wish you the best! :)

Viewing 4576 - 4578 of 5,012 Reviews

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AR

Very Tiresome job in HGS

Senior Associte

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