Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 201 reviews)); "Work environment is good and friendly" ((in 133 reviews)); "if you want exp iin call centre work here... people are great they offer food too lol" ((in 129 reviews)); "very good environment and everything is good" ((in 126 reviews)); "Good training and very supportive for career development" ((in 104 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is less and not good" ((in 459 reviews)); "Poor management and will not appreciate hard work" ((in 217 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 88 reviews)); "Long hours but others everything else is good" ((in 29 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

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HGS

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

4.0

Dec 14, 2016

CSR HGS pune

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

voice process for domestic idea clients

Cons

good to work we can get good knowledge of voice process

3.0

Dec 14, 2016

It was a very good comapny when I joined as a fresher in the yeae 2013

Associate ii

Recommend

CEO approval

Business Outlook

Pros

Culture, people, training plans leads are very professional and kind of work is simple and effective

Cons

Salary hike is very less. Wingers are not so good for tranport. Need to hire experience candidates.

4.0

Dec 13, 2016

customer representative officer

Cro

Recommend

CEO approval

Business Outlook

Pros

its multitasking and knowledge learing about a service provider

Cons

easy to handle tasks and intresting

Viewing 4618 - 4620 of 5,012 Reviews

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CSR HGS pune

It was a very good comapny when I joined as a fresher in the yeae 2013

customer representative officer

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