Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 207 reviews)); "It’s flexible people are friendly and helpful" ((in 132 reviews)); "Work environment is good and friendly" ((in 130 reviews)); "very good environment and everything is good" ((in 129 reviews)); "Good working environment and encouraging" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 209 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 28 reviews)); "Minimum wage and no breaks if work 6 hours or less." ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

1.0

Nov 5, 2017

Worst company ever i hav worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Zero, none, zero, zero,zero, zero, zero zero

Cons

ER team is the worst as no follow up, fake promises to d employees, can throw the employee want as they wish, low salary

HGS Response

8y

Hi, thank you for sharing your review. We are sorry to hear that you had such an unpleasant experience at HGS. At the same time, we value your feedback.We would like to learn more, to make things better for our employees. Please leave a note to us at Talk2us@teamhgs.com.

1.0

Nov 5, 2017

CRO

Cro

Recommend

CEO approval

Business Outlook

Pros

No pros management need's to be improved

Cons

Lowest salary , no career growth, worst company to work with

HGS Response

8y

Hi, we are disappointed to hear that you are not happy with few aspects at HGS.We believe in providing industry standard remuneration and equal growth opportunities to all our employees. At the same time, your feedback concerns us. We would like to learn more about this to make HGS a better place to grow. Please leave a note to us at Talk2us2teamhgs.com

5.0

Nov 4, 2017

Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good experience Very good Best experience Good infrastructure Good services

Cons

Quality is okay Training was okay No technical round Nothing is really bad That's all.

HGS Response

8y

Hi,thank you for sharing your review. Good to hear that you had a great experience at HGS. People like you have made HGS a wonderful place to be with. We wish you all the best and have a bright future:)

Viewing 4621 - 4623 of 5,011 Reviews

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Worst company ever i hav worked for

CRO

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