Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 209 reviews)); "It’s flexible people are friendly and helpful" ((in 140 reviews)); "Work environment is good and friendly" ((in 132 reviews)); "very good environment and everything is good" ((in 127 reviews)); "Good training / very short though" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 435 reviews)); "Poor management and will not appreciate hard work" ((in 221 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 207 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,009 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Jun 26, 2017

Good place to start your career

Tse

Recommend

CEO approval

Business Outlook

Pros

Good infrastructure Friendly staffs and team leaders Nice working time

Cons

Salary is too low Except salary all oyhers are excellent

HGS Response

8y

Hi, thank you for sharing your feedback.Good to see that you are having nice people on your team to work with. We believe in providing industry standard remuneration.We certainly empathize regarding the points you mention in your review, especially low salary.We understand your concern.Kindly write to us at Talk2us@teamhgs.com.

3.0

Jun 25, 2017

Good

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Good & freindly enviroment to work

Cons

Promotional & appraisal issue for the employee

HGS Response

8y

Hi, thank you for sharing your review. We are glad to hear that you are finding the work environment-friendly at HGS. At the same time, your feedback on promotions and appraisals concerns us. We would like to learn more about this to make things better for all our employees. Requesting you to write to us at Talk2us@teamhgs.com

3.0

Jun 24, 2017

It was a good experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't think of any.

Cons

one way cab management will only listen to your queries but never get it solved a way too much work pressure have to take permission from seniors to go for lunch or break except for Lu.

HGS Response

8y

Hi, thank you for sharing your review. We value your feedback. Inputs from people like you will help in making HGS a better workplace. We would like to learn more about this to make things better.Requesting you to write to us at Talk2us@teamhgs.com

Viewing 4702 - 4704 of 5,009 Reviews

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SAC Planning Consultant

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HGS reviews

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Good place to start your career

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It was a good experience

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