Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Friendly nature good environment better place to work" ((in 139 reviews)); "Good people are HGS OFFICE" ((in 134 reviews)); "Good work environment and comfortable" ((in 129 reviews)); "Good training and very supportive for career development" ((in 101 reviews)); "Good working environment and encouraging" ((in 96 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is very low for my designation and workings hours is too long to in & out" ((in 448 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 201 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

1.0

Nov 24, 2015

keep looking

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

can be a quick hire. nice building with lunch room. vacation time. health care insurance option. bi-weekly pay. smoking hut outside.

Cons

micro managed. low pay. paperless environment - means no pictures,no tissues, no holiday cards, no calendars, nothing but the clothes on your back. taking time off that wasn't scheduled will be used against you in everything. rules may not apply to those rubbing elbows with management.

4.0

Nov 21, 2015

Good company

Bpo

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere, friendly collegues,can improve our skills

Cons

Less salaries, less incentives, bond span is what long,there are not hikes

4.0

Nov 18, 2015

Good place to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the management seems to care about their staff. Good schedules and pay

Cons

System goes out alot

Viewing 4798 - 4800 of 5,009 Reviews

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Jobs at HGS

Senior Analyst Global WFM

SAC Planning Consultant

QA Engineer - Automation 1

Karnataka

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