Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work From Home and flexible hours" ((in 210 reviews)); "Good people and teams mates." ((in 134 reviews)); "Friendly nature good environment better place to work" ((in 129 reviews)); "Good work environment and flexible" ((in 128 reviews)); "Good training is going on" ((in 110 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 446 reviews)); "Poor management and will not appreciate hard work" ((in 222 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 212 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Poor communication internally" ((in 24 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,008 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Sep 24, 2015

it ok place to work but cnt earn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I frankly feel no fine reason to work in it

Cons

Salary is always on tum and packages is very low

2.0

Sep 13, 2015

CSR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility with my school schedule, I was able to work completely around my school schedule and was able to change it each semester.

Cons

Management is very knee-jerk when making changes, employee morale was very low, seem unable to plan well. Center manager is very unprofessional, makes rude comments to workers. Work availability is hot and cold. Seems like they are either way behind and forcing overtime or so slow people are being sent home on a regular basis. pay is definitely below market

5.0

Sep 12, 2015

HGS is Good company - From 2.5 yrs working

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

Very good Environment ,Work Balance is Stable & Better,HGS is the company which Respects Employee's Values,We get lot of Exposure w.r.t Learning,Employees are Motivated by conducting RNR program every month & giving awards to best performers. over all we feel proud to work in HGS as it has diverse top industries of hinduja group like ashok leyland,Gulf oil,Hinduja hospital , indusind bank etc.

Cons

NONE . All aspects HGS is better & good.

Viewing 4819 - 4821 of 5,008 Reviews

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HGS

HGS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

it ok place to work but cnt earn

CSR

HGS is Good company - From 2.5 yrs working

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