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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,007 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      1.0
      Apr 28, 2015

      Hostile management, harassment a norm

      Customer relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Scheduling was flexible enough Increased pay rates to keep up with minimum wage Incentive and reward programs were attractive Health and Dental benefits were top-notch

      Cons

      Limited prospect of advancement, many higher level positions filled externally without accepting staff applications Infrequent/inadequate wage changes for performance or tenure Hostile management that saw fit to yell at/shame/harass agents, sometimes in front of new hires Inadequate coaching Poor communication internally Concerns frequently shrugged off/dismissed Frequent reprimands over metrics that don't exist

      4.0
      Apr 25, 2015

      Analyst Benefit Management

      Analyst benefit management
      Recommend
      CEO approval
      Business Outlook

      Pros

      HGS is the Place of Freedom. Awesome and safe zone for freshers who wanted to start their career in BPO field.

      Cons

      The only drawback is pay scale, that too employee may feel after completed 2 years. The only reason people are leaving is pay scale. The expectation is to get at-least 20% hike from the current CTC from 2nd appraisal. Due to lack of salary increment HGS is keep loosing senior employees who really wanted to be there but their needs are not allowing them to stay there.

      4.0
      Apr 19, 2015

      Nice Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Friendly management 2) Salary on time 3) Good Policies

      Cons

      There is no as such cons about this company

      Viewing 4867 - 4869 of 5,007 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.