Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 204 reviews)); "Work environment is good and friendly" ((in 134 reviews)); "It’s flexible people are friendly and helpful" ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 132 reviews)); "Good training and very supportive for career development" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 448 reviews)); "Poor management and will not appreciate hard work" ((in 223 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 208 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by demographic groups

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HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Nov 8, 2016

Hinduja Global Solutions - HGS Interactive - Wonderful Place to Work

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Have worked with few of the best companies in the industry. Here are my observations regarding HGS Interactive: 1.) Good learning opportunities 2.) Good work-life balance 3.) Good in-house activities like weekly movie screenings for employee bonding which also works as a great stress buster.

Cons

1.) Job profile not clearly defined, which may pose an issue during appraisals. 2.) Fewer team outings

2.0

Oct 3, 2016

Very low salary but if you are getting rejected every where you will get a job here

Associate

Recommend

CEO approval

Business Outlook

Pros

Intensive work culture exposure to diversified work, projects, teams, etc. Interaction with foreign clients and great learning platform.

Cons

Very low salary, sluggish appreciation, office politics, no healthy competition and difficult to get relieving letter

1.0

Sep 3, 2016

under no circumstances

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

none. can not think even one.

Cons

everything. nobody has got a clue what they are doing, trainging is just wasting 2 weeks of your life. to get help from anybody who is supposed to help you is quite rare but getting the right advice from them almost never happens.

Viewing 502 - 504 of 5,012 Reviews

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Hinduja Global Solutions - HGS Interactive - Wonderful Place to Work

Very low salary but if you are getting rejected every where you will get a job here

under no circumstances

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